On-Site Epoxy & Resinous Floor Installation Training
PumaCRETE operates a contractor certification department staffed by factory-employed technicians who travel to customer jobsites to deliver hands-on epoxy and resinous flooring installation training. The training covers substrate evaluation, surface preparation, multi-component mixing, multi-layer application, mil-thickness verification, and post-cure verification — performed on the substrate that will receive the floor, with the crew that will install it.
Training is required for the manufacturer warranty to apply on first-time-installer direct-material installations. Available in English, Spanish, and Portuguese across the United States, Caribbean, Central America, and South America.
Direct Material Sales · Certified On-Site Installation Training
PumaCRETE is a direct manufacturer with two service models. Buy material direct from PumaCRETE and install with a contracted independent installer or in-house crew (trained on-site by PumaCRETE), or engage a factory-certified independent contractor for full project execution where one operates in your region. Both paths qualify for the manufacturer warranty when documented installation procedures are followed.
Direct Material Sales
PumaCRETE sells 100, 200, 300, and 400 Series materials plus the full PumaESD line direct to facility owners, in-house maintenance teams, and contracted independent installers. Direct material sales eliminate distributor markup. Each direct-sale order includes full technical data sheets, SDS, written installation manual, video tutorials, joint-filler specification, surface preparation specification, and resistance test procedure templates for ESD systems.
Direct material buyers typically also engage:
- On-site installation training (this page's subject)
- Specialty tool and supply kits
- Phone and video tech support throughout the project
- Surface-preparation referral if no in-house grinder/blaster
Certified On-Site Installation Training
Factory-employed PumaCRETE technicians travel to your jobsite for hands-on epoxy installer training. The trainer's job is to certify your crew on the substrate that will receive the floor — not to install the floor themselves. This keeps the manufacturer-installer distinction clean and ensures your crew owns the install for the warranty period and every project after.
On-site training curriculum:
- Substrate evaluation & ASTM F2170 moisture testing
- Diamond grinding & shot blasting to ICRI CSP 3-4
- Joint preparation & semi-rigid filler installation
- Multi-component mixing ratios & pot life
- Application technique (squeegee, roller, slurry, screed)
- Mil-thickness verification during application
- Post-cure resistance testing & documentation
- English, Spanish, or Portuguese on request
Manufacturer-only positioning. PumaCRETE manufactures the material and trains installers; the company does not install floors itself. The written warranty applies whether installation is performed by a factory-certified independent contractor or by an on-site-trained crew, provided documented procedures are followed and post-cure verification confirms the system meets specification.
INSTALLATION
With a nationwide network of installers, PumaCRETE® has provides a tradition of quality. Our factory-trained installation crews can provide turn-key installation and localized service. In many cases, we can train your personnel or local contractor, with on site training available.
TRAINING
PumaCRETE® can provide on site trainers, along with detailed installation instructions and videos, specialty tools, and surface prep guidelines for new installers or DIY installation.
Four Customer Profiles, One Training Program
The same factory-employed PumaCRETE trainer who certifies an electronics-plant maintenance crew in California can certify a food-processing contractor in the Dominican Republic the following month. The epoxy and resinous floor installer training delivery model is identical across all four customer profiles — what changes is the destination, the product family being trained on, and the language of delivery.
1. Independent Flooring Contractors
Contractors looking to add PumaCRETE to their service line. Certification is a one-time investment that pays back across every PumaCRETE project the contractor handles afterward. Re-certification recommended every 24-36 months or when a new product line is added to the contractor's repertoire. Once certified, the contractor appears in PumaCRETE's referral network for projects in their service area.
2. In-House Maintenance Crews
Facility owners — food processors, electronics manufacturers, pharmaceutical operations, defense contractors — whose own maintenance teams handle floor installation in-house. Training enables DIY installation under the manufacturer warranty. Often more cost-effective than contracting for facilities running phased multi-zone projects where a contractor would have to mobilize and demobilize repeatedly.
3. Multi-Site Facility Managers
Customers with multiple plants across multiple regions who need consistent install quality at every location. PumaCRETE trains the in-house team at each plant or a single contractor working across all plants, so the floor specification, installation procedure, and verification documentation are identical site to site. Especially valuable for compliance-audited industries (USDA, FDA, ANSI/ESD S20.20).
4. International Project Sites
Customers in the Caribbean, Central America, or South America where no PumaCRETE-certified contractor yet operates in the local market. Rather than airlifting U.S. installers internationally, PumaCRETE trains a local contractor of the customer's choosing. Local crews understand site logistics, bring their own equipment, and stay available for the warranty period. Spanish and Portuguese delivery available.
The Six-Module Curriculum
Every PumaCRETE on-site epoxy installer training session covers the same six modules, adapted to the specific product line being installed. A 401-HF heavy-duty mortar installation runs a different application module than a 200 Series thin-film coating — but the substrate evaluation, surface prep, joint, verification, and documentation modules are universal across the installer certification curriculum.
Module 1 — Substrate Evaluation
Concrete age, surface condition, prior coatings, joint mapping, contamination history. ASTM F2170 internal relative humidity moisture testing with calibrated probes. Decision-tree on whether a moisture-blocking primer (104-PumaPOXY MB) is required, optional, or unnecessary for the substrate's vapor emission rate.
Module 2 — Surface Preparation
Diamond grinding versus shot blasting versus chemical etching — when each is appropriate. Achieving ICRI CSP 3-4 profile for resinous floor systems. Vacuum cleanup. Contamination removal (oil, grease, prior coatings). Dust control during grinding. Crack chase and repair procedure before primer.
Module 3 — Joint Preparation
Control joints, construction joints, isolation joints, and cold joints — how each is treated differently. Saw cut versus existing joint cleanup. Semi-rigid epoxy or polyurea joint filler application flush with the wear surface. Critical for AGV, Robot, and heavy-traffic floors where joint spalling is the leading premature-failure mode.
Module 4 — Mixing & Application
Two-, three-, or four-component mixing ratios specific to the product. Pot-life management. Application technique: V-notch squeegee for thin-film coatings, roller for hi-build, slurry for self-leveling, screed for mortar systems. Topcoat finish (matte, satin, semi-gloss) and its effect on AGV laser navigation, slip resistance, and cleanability.
Module 5 — Verification During Application
Wet-film mil-thickness measurement at calibrated intervals across the application area. Visual quality control: pinhole inspection, holiday detection, edge termination. Curing temperature and humidity logs. Touch-up procedure for application defects caught during installation.
Module 6 — Post-Cure Documentation
Cure-time verification per product TDS. Surface resistance testing for ESD systems with calibrated megohmmeter (500V DC floor-to-ground). FF/FL flatness measurement for AGV floors. Surface roughness verification. Compilation of the manufacturer warranty package: substrate moisture reports, batch records, mil-thickness logs, resistance results, joint filler installation log.
100/200 SERIES
PumaCRETE® 100 series coatings are individual products. A complete coating system, which is a cost-effective light to medium duty solution for your concrete floors in new or "like-new" condition. They are primarily used in dry environments and provide long-lasting protection for your concrete. These multi-layered coating systems provide excellent protection of your facility floor, with an attractive and easy-to-clean finish.
TRAFFIC CONDITIONS EXPECTED
Foot, cart, and occasional power lift usage.
THICKNESS
12 to 60 mils thickness (.012 to .060 inch).
HIDING POWER
Increased hiding power for concrete surface defects for renovation.
FINISH
Satin to gloss.
APPLICATION
Spread with flat or serrated (v-notch) squeegee and rolled with 9 and 18-inch paint rollers. These floors will have excellent abrasion resistance for foot and cart traffic, as well as rubber-wheeled power lift traffic.
OTHER ADVANTAGES
1. Good all-around chemical resistance (we can customize for more aggressive chemicals).
2. Customized texture (from smooth as glass to very rough and in between).
3. Easy to clean, nonporous finish.
300 SERIES
PumaCRETE 300® Series is are urethane concrete floor system, customized to your application. They consist of a tough urethane cement base coat with a polymeric top coat or lock coat. The 300 series systems have all-around durability for most heavy-duty industrial traffic conditions. They also offer increased hiding power for concrete surface defects (holes, cracks, rough areas) often found in renovation projects.
TRAFFIC CONDITIONS EXPECTED
Maximum durability for the most abusive environments. Increased thickness increases durability for impact, scraping, and gouge resistance.
THICKNESS
1/16 to 1/4 inch
HIDING POWER
Increased hiding power for concrete surface defects for renovation.
APPLICATION
Applied with a combination of serrated (v-notch) squeegee(s) and optional cam or pin rake.
OTHER ADVANTAGES
1. Tolerance to damp and wet conditions
2. Thermal shock resistant
3. Good all-around chemical resistance (may be customized for more aggressive chemicals).
4. Texture may be customized for your needs (from smooth as glass to very rough and in between).
5. Easy to clean, nonporous finish.
400 Series
PumaCRETE® 400 series is are extra heavy-duty, seamless system. Known as a hand-troweled urethane mortar or screed. Applied at 1/4- 3/4 inch thickness, these were developed for the ultimate durability in punishing environments.
TRAFFIC CONDITIONS EXPECTED
Maximum durability for the most abusive environments.
THICKNESS
1/4 to 1/2 inch
HIDING POWER
Increased hiding power for concrete surface defects for renovation.
FINISH
Matte/flat. May be waxed for a high-gloss appearance.
APPLICATION
Spread and finish with a concrete finishing trowel -one pass application. (option: spread with rake or screed box)
Since it is a "one-pass" system, it can restore badly worn concrete surfaces in as little as one day. It withstands heavy traffic loads, including heavy wheeled carts and fork trucks.
Push, pull, drag, or drop on this floor…. It is difficult to damage this beast. Fast curing as well, these floors can handle heavy cart traffic in as little as 12 hours at 70 degrees F.
Puma-ESD Series
PumaCRETE® has a complete line of ESD and conductive flooring systems from the 100 to 400 series, called PumaESD. The products include thin film coating systems, hi-build coating systems, and heavy-duty toppings. These systems are customized for the specific needs of each customer. Typical usage includes electronics manufacturing and storage, AGV, AMR and Robot areas, as well as munitions and hazardous volatile chemical processing and storage. Versions feature a four-component, chemical-resistant, aliphatic polyester ESD urethane top coat.
PumaESD Systems are available in conductive (C) or static dissipative (SD) versions and feature reliable electrostatic control properties.
TRAFFIC CONDITIONS
Options are available for all traffic conditions.
THICKNESS
Applied from 12 mils to 1/4 inch
HIDING POWER
Thicker systems provide enhanced hiding of concrete surface defects.
FINISH
Satin to semi-gloss
APPLICATION
Applied with a serrated (v-notch) squeegee(s) and optional cam or pin rake.
Training Adapted to the Product Line You're Installing
Epoxy installer training is product-specific. A 100 Series thin-film coating installation has a different application module than a 401-HF heavy-duty mortar installation, and an ESD floor adds a resistance-verification module that a non-ESD floor doesn't need. PumaCRETE provides hands-on installer training on every product line in the catalog.
100 Series Coatings
Thin-film roll-on coatings, 12-60 mils. Squeegee and roller application technique. Foot, cart, and occasional power-lift traffic. Common in commercial, light-industrial, and office retrofits.
200 Series Hi-Build
Higher-build epoxy and urethane coatings for medium-duty service. Squeegee and roller application with broadcast aggregate optional. Includes PumaESD 200 Series for electronics manufacturing.
300 Series Urethane Concrete
Self-leveling and slurry-applied urethane cement. Heavy-duty industrial traffic. Includes 301-AGV PumaESD for AGV and Robot areas and 301-SLB self-leveling for food processing.
400 Series Heavy-Duty Mortar
Screed-applied super-heavy-duty urethane mortar. 401-HF for heavy food processing, 401-ECO for USPS work rooms, 401-Pharma for pharma manufacturing. Trowel and screed technique.
PumaESD Family (-d and -c)
Static dissipative (-d, 10⁵-10⁹ Ω) and conductive (-c, 25k-300k Ω) systems spanning the 100-400 Series. Training adds copper grounding network installation, conductive primer technique, and post-cure ANSI/ESD STM7.1 resistance verification. Required for ANSI/ESD S20.20-2021, DIN EN 61340-5-1, NFPA 99, and DoDM 4145.26-M compliance.
Custom Formulations
For projects with non-standard chemistry, traffic, or compliance requirements, PumaCRETE custom-formulates against specification and adapts the training curriculum to match. Custom-formulation training is quoted on a project basis after technical review and material sample production.
From Schedule Request to Certified Crew in Six Steps
The training engagement process is the same whether the destination is a U.S. domestic site or an international project. What changes is travel logistics and scheduling lead time.
Submit Training Request
Facility location, total crew size to be trained, product line(s) to be installed, target installation date, and language preference. Brief should also note any specialty conditions (cleanroom, food processing, ESD facility) that will affect the training curriculum.
Receive Training Quote
Within five business days, PumaCRETE returns a written quote covering per-day rate, estimated travel costs, recommended duration based on product line and crew size, and proposed scheduling window. Quote is no-obligation and good for 90 days.
Confirm Date & Logistics
Once the customer accepts the quote, the trainer's travel is booked, training material is shipped, and a pre-training questionnaire is sent to the customer crew so the trainer arrives with a current picture of crew experience level and substrate condition.
On-Site Training
Trainer arrives one day before scheduled installation start. Day 1: substrate walk-through, surface prep, and joint preparation training. Day 2 onward: mixing, application, mil-thickness verification, post-cure procedure. Duration depends on product line and crew experience.
Crew Certification
Each crew member who completes the training receives an individual PumaCRETE certification valid for 24 to 36 months on the product line trained on. The certification is recognized for warranty purposes on all future direct-material installations using the certified crew.
Post-Training Support
The certifying trainer remains the crew's direct technical contact for the duration of the active project. Phone, email, and video support is included at no additional cost through the warranty period of the floor installed during training.
Material Resources Beyond the Trainer's Time
The on-site training rate covers more than the trainer's time at the jobsite. Each engagement ships with the full technical resource library a crew needs to install the product line correctly and document the install for the warranty package.
Technical Documentation
- Full TDS for every product in scope
- SDS for all components
- Written installation manual
- Substrate preparation specification
- Joint filler specification
- Resistance test procedure templates
Video Tutorials
- Surface preparation walk-through
- Mixing technique by product line
- Squeegee, roller, slurry, screed technique
- Joint filler application
- Topcoat finish (matte / satin / semi-gloss)
- Available in English, Spanish, Portuguese
Specialty Tool Kits
- V-notch and serrated squeegees
- Spike rollers for de-airing
- Mil-thickness wet-film gauges
- Mixing paddles & mixer specifications
- Calibrated megohmmeter (for ESD jobs)
- Available as packaged kits or à la carte
Technical Support
- Trainer remains direct contact
- Phone & email support during cure
- Video troubleshooting on request
- Warranty-period support included
- Re-certification scheduled at 24-36 months
Surface-Prep Sourcing
If the customer's crew doesn't own diamond grinding or shot blasting equipment, PumaCRETE can refer a local surface-prep subcontractor with prior PumaCRETE-project experience. The prep sub works to PumaCRETE's specification and hands the substrate over to the customer's certified crew for the actual coating install.
Certification Record
Each individual certified during the training receives a written certification record indexed to product line, date trained, language of delivery, and trainer name. The customer organization receives a summary roster for compliance audits — relevant for USDA, FDA, ANSI/ESD S20.20, and DoDM 4145.26-M facilities.
How Training Ties to the Manufacturer Warranty
The PumaCRETE manufacturer warranty applies to material defects and to installation defects when documented procedures are followed. On-site training is the mechanism by which an installer crew that's never handled PumaCRETE before becomes warranty-eligible — and the documentation produced during training becomes part of the permanent compliance record for audited industries.
First-Time-Installer Direct Sales
When a facility owner buys PumaCRETE material direct for the first time and installs with an uncertified crew (in-house or contracted), the manufacturer warranty requires on-site training for the crew. The certification documents who was trained on what product, on what date, in what language — and that record stays attached to the substrate identifier in PumaCRETE's customer file.
Re-orders and follow-on projects with the same certified crew don't require new training — the warranty carries forward provided installation procedures stay documented.
Factory-Certified Contractor Path
Where a factory-certified PumaCRETE independent contractor operates in the customer's region, the contractor brings its own existing certification and the manufacturer warranty applies without an additional training event for that specific project. This is the most common path for U.S. domestic projects in regions with established installer density.
The contractor's certification is maintained by PumaCRETE on a 24-36 month renewal cycle.
USDA / FDA Food Plants
Installation training records satisfy the FSMA-aligned "trained personnel" documentation requirement for facility maintenance procedures involving food-contact-area floor installation.
ANSI/ESD S20.20-2021
Training records contribute to the facility's ESD program plan, specifically the training records section required for compliance with the 2021 revision.
DoDM 4145.26-M Defense
Defense facilities handling AA&E require qualified installer documentation for conductive flooring in magazines and energetic-materials handling areas. Training records satisfy this documentation requirement.
Universal Curriculum, Localized Delivery
The technical standards in the curriculum are the same regardless of where the training is delivered. The language of instruction adapts to fit the crew. This is how PumaCRETE keeps install quality consistent from Iowa to Argentina.
Substrate & Surface
- ASTM F2170 moisture testing
- ASTM F710 substrate prep
- ICRI CSP 3-4 surface profile
- ACI 117 concrete tolerance
- ASTM E1155 FF / FL measurement
ESD Standards
- ANSI/ESD S20.20-2021
- ANSI/ESD STM7.1 surface resistance
- ANSI/ESD STM97.1 walking-test
- DIN EN 61340-5-1 (Robot/AGV)
- NFPA 99 healthcare conductive
Compliance Frameworks
- USDA / FSIS food contact
- FDA 21 CFR food safety
- SQF / BRCGS / HACCP alignment
- DoDM 4145.26-M defense
- VDI 2510 & TR34 AGV floors
Languages Delivered
- English (default)
- Spanish (es-419) for Latin America
- Portuguese (pt-BR) for Brazil
- Translators on request, other languages
- Documentation in three languages
What Sets the Program Apart from the Rest of the Industry
Most resinous flooring manufacturers offer some form of installer support — a phone number, a video library, a regional sales rep willing to stop by. PumaCRETE's epoxy installer training program is structurally different in four ways that show up over the warranty period.
Factory-Employed Trainers
PumaCRETE's trainers are W-2 employees of the company, not subcontracted regional reps or distributor field staff. The trainer's incentive is install quality, not material throughput. That distinction shapes how thoroughly each module is covered and how willing the trainer is to slow down and re-teach a step.
Training at Your Jobsite
Training happens on the substrate that will receive the floor, with the crew that will install it, in the building where the install will run. Classroom training in a different climate or on a different concrete is a much weaker preparation. The on-site model surfaces site-specific issues — moisture, joint condition, contamination, lighting — before the install begins.
Bonds to Damp Concrete
Training covers PumaCRETE's distinctive moisture tolerance: the 104-PumaPOXY MB moisture-blocking primer handles up to 25 lb/1,000 sq ft/24-hr vapor pressure — roughly 8× the limit of competitor systems. Critical for crews installing in coastal warehouses, retrofit cold-storage conversions, and aging-slab projects where substrate moisture is rarely under spec for the operating enviroment.
30+ Years of Field Experience
PumaCRETE has trained installer crews since 1995. The curriculum has been shaped by 30+ years of field failures and field successes — every common installer mistake has already been seen, diagnosed, and built into a training module. The trainer arriving at your jobsite is not improvising.
Installation Resources & Product Documentation
Adjacent installation resources, product hubs, and technical documentation referenced during on-site training.
Installation Instructions
Written and video installation instructions, surface prep guidelines, tool kits for 100/200 and 300 Series.
DIY Instructions →Tool & Supply Kits
Specialty squeegees, spike rollers, mixers, and verification tools packaged by product line.
Tool Kits →Technical Data Sheets
Complete TDS library for the PumaCRETE 100-400 Series and PumaESD product families.
TDS Library →Resources Hub
Surface preparation, cleaning & maintenance, colors, and certification documentation.
Resources →ESD & Conductive Floors
PumaESD family — dissipative and conductive systems across the 100-400 Series.
ESD Hub →AGV & Robot Flooring
301-AGV PumaESD for warehouse automation duty — VDI 2510 / TR34 compliant.
AGV Page →Areas We Serve
Service region detail — U.S., Caribbean, Central America, South America.
Areas We Serve →Common Questions About On-Site Training
Who is PumaCRETE on-site training for?
PumaCRETE on-site training serves four audiences: independent flooring contractors looking to add PumaCRETE to their service line, in-house facility maintenance crews handling DIY installation, multi-site facility managers standardizing installation quality across plants, and international project sites needing a certified local crew where no PumaCRETE-certified installer operates yet. The training program is the same across all four — factory-employed PumaCRETE technicians travel to the jobsite and run a hands-on certification on the substrate that will receive the floor.
What does on-site training cover?
Training covers substrate evaluation and ASTM F2170 moisture testing, surface preparation (diamond grinding or shot blasting to ICRI CSP 3-4 profile), joint preparation and semi-rigid filler installation, multi-component mixing ratios and pot life, multi-layer application technique (squeegee, roller, slurry, screed), mil-thickness verification during application, surface roughness and traction verification, post-cure resistance testing for ESD systems, and full documentation procedures for the manufacturer warranty package. Training is product-specific — a 401-HF mortar installation has a different curriculum than a 200 Series thin-film coating.
Is on-site training required for the PumaCRETE warranty?
On-site training is required for the manufacturer warranty to apply on first-time-installer direct-material installations. Once a contractor or in-house crew has been certified, future projects with that same crew are warranty-eligible without re-training, provided the crew documents installation per PumaCRETE procedures. Re-certification is recommended every 24-36 months or whenever a new product line is added to the crew's repertoire.
Where does PumaCRETE provide on-site training?
Factory-employed PumaCRETE technicians travel to customer jobsites across the United States and to international destinations in the Caribbean, Central America, and South America. Travel costs are billed at cost; training time is billed as a flat per-day rate. Lead time for scheduling a trainer at a customer site is typically 2 to 4 weeks for U.S. domestic and 3 to 6 weeks for international projects.
What languages is training available in?
On-site training is delivered in English (default), Spanish (es-419) for Latin American projects and Spanish-speaking U.S. crews, and Portuguese (pt-BR) for Brazilian projects with advance notice. Technical data sheets, SDS, written installation manuals, and video tutorials are available in all three languages. Translators can be arranged for other languages on a per-project basis at customer expense.
What is the cost of on-site installation training?
On-site training is billed as a flat per-day rate plus actual travel costs (airfare, lodging, ground transport, per diem) for the PumaCRETE technician. The per-day rate covers a full day of hands-on installation training for up to six crew members on a single product line. Multi-day programs, multi-product programs, or larger crew sizes are quoted on a project basis. Call 857-226-8247 for current pricing.
Ready to Schedule a PumaCRETE Trainer at Your Jobsite?
Factory-employed PumaCRETE trainers travel to customer jobsites across the United States, Caribbean, Central America, and South America. Hands-on epoxy and resinous floor installation training on the substrate that will receive the floor, with the crew that will install it. Training is required for the manufacturer warranty on first-time-installer direct-material projects. Written quote within five business days of a training request.
68 Harrison Avenue
Boston, MA 02111 USA
Phone: +1-857-226-8247
Email: info@pumacrete.net
Web: pumacrete.net