Areas We Serve — U.S., Caribbean, Latin America
PumaCRETE supplies industrial flooring, food and beverage flooring, ESD and conductive flooring, and aerospace flooring across the United States, the U.S. territories, the Caribbean, Central America, and South America. Two service models serve the entire footprint: direct material sales with optional on-site installation training delivered by factory-employed PumaCRETE technicians, OR full project execution by a factory-certified independent contractor where one is present in your region.
For specifiers, facility engineers, project managers, and procurement teams looking for industrial flooring near me, the right starting point is usually a site assessment and written specification. PumaCRETE delivers both within five business days of a project brief, anywhere in the service territory.
Direct Material Sales · Certified On-Site Installation Training
PumaCRETE is a direct manufacturer. The same two service models that work in the continental U.S. work in every region in the service territory — buy 301-AGV PumaESD, 401-HF, or any other PumaCRETE product direct, then either install with a contracted independent installer or engage a factory-certified contractor where one operates in the area.
Direct Material Sales
Direct material sales eliminate distributor markup. The model is identical regardless of destination — U.S. domestic, U.S. territory, Caribbean island, Central American country, or South American country. The product, the documentation, and the technical support are the same.
Every direct-sale order includes:
- Full PumaCRETE technical data sheets & SDS
- Written installation manual + video tutorials
- Substrate preparation specification
- Joint filler specification matched to slab condition
- Verification test procedure templates
- Phone, email, and video tech support throughout the project
- Spec & budgetary quote within five business days
Certified On-Site Installation Training
PumaCRETE operates a contractor certification department staffed by factory-employed technicians. Trainers travel to the project site — anywhere in the service territory, including Caribbean islands and Central or South American countries — for hands-on installation training of the contractor or in-house crew.
On-site training covers:
- Substrate evaluation & moisture testing
- Diamond grinding & shot blasting surface prep
- Joint preparation & flexible filler installation
- PumaCRETE component mixing ratios & pot life
- Application technique (screed, squeegee, roller, slurry)
- Mil-thickness verification during application
- Post-cure verification & documentation
- Conducted in English, Spanish, or Portuguese on request
Manufacturer-only positioning. PumaCRETE manufactures the material and trains installers; the company does not install floors itself. The written warranty applies whether installation is performed by a factory-certified independent contractor or by an on-site-trained crew, provided documented procedures are followed and post-cure verification confirms the system meets specification.
The PumaCRETE Service Footprint
PumaCRETE serves four regions with the same product line, the same documentation, and the same on-site training program. Each region has a dedicated landing page with shipping logistics, country-by-country detail, and project examples specific to that market.
United States & U.S. Territories
The home service territory. Direct material shipment to all 50 states and to U.S. territories via standard domestic carriers. A nationwide network of factory-certified independent installers operates across the continental U.S., with the highest installer density on the East Coast, Gulf Coast, Midwest manufacturing corridor, and California. Spanish-language technical support is available for any U.S. project.
Covered: All 50 U.S. states, Puerto Rico, U.S. Virgin Islands, Guam, American Samoa, and the Northern Mariana Islands.
Caribbean
PumaCRETE ships material to Caribbean food processing plants, beverage facilities, pharmaceutical operations, and warehouse projects via the Port of Miami. Typical transit time is one to two weeks from departure to destination port, plus customs clearance and site delivery. On-site installation training is available for first-time-installer projects; trainers travel from PumaCRETE for hands-on certification of the local contractor.
Covered: Dominican Republic, Jamaica, Bahamas, Trinidad and Tobago, Barbados, Cuba, Haiti, and other Caribbean markets.
Central America
Central American food and beverage manufacturers, AGV-equipped warehouses, electronics assembly facilities, and pharmaceutical operations are reached from the Port of Miami via standard intermodal shipping. Typical transit is two to three weeks to the destination port. Spanish-language technical documentation and on-site training are standard. PumaCRETE has supplied projects across the region under USDA, FDA, and SQF compliance frameworks.
Covered: Guatemala, Belize, Honduras, El Salvador, Nicaragua, Costa Rica, and Panama.
South America
South American food processing, beverage, mining-services, pharmaceutical, electronics, and warehouse-automation projects are served via the Port of Miami. Atlantic-coast ports (Cartagena, Salvador, Santos, Buenos Aires) typically receive shipments in three to four weeks; Pacific-coast ports (Callao, Valparaíso) in four to six weeks. Documentation and on-site training are available in Spanish and, for Brazilian projects, Portuguese.
Covered: Colombia, Venezuela, Ecuador, Peru, Brazil, Bolivia, Chile, Argentina, Uruguay, Paraguay.
Continental U.S., Plus Territories
PumaCRETE has supplied material to projects in all 50 U.S. states. Direct material shipment is by standard domestic carriers, with lead times of 5 to 10 business days from order confirmation. The factory-certified independent installer network is densest where industrial manufacturing concentration is highest.
Northeast
New York, New Jersey, Pennsylvania, Massachusetts, Connecticut, Maine, New Hampshire, Vermont, Rhode Island, Delaware, Maryland, Washington D.C. Strong density of food and beverage processing, pharmaceutical, and aerospace facilities.
Southeast
Virginia, West Virginia, Kentucky, Tennessee, North Carolina, South Carolina, Georgia, Florida, Alabama, Mississippi. Largest concentration of food processing and warehouse-automation facilities in the country.
Midwest
Ohio, Michigan, Indiana, Illinois, Wisconsin, Minnesota, Iowa, Missouri, Kansas, Nebraska, North Dakota, South Dakota. Heavy manufacturing corridor, large-format distribution centers, AGV-equipped fulfillment.
South Central
Texas, Oklahoma, Arkansas, Louisiana. Petrochemical, food processing, defense, and large warehouse markets. Houston and Dallas-Fort Worth among the most active for industrial flooring contractors.
Mountain West
Colorado, Utah, Arizona, New Mexico, Idaho, Montana, Wyoming, Nevada. Growing data center and electronics manufacturing presence; food processing strong in Colorado and Idaho.
West Coast
California, Oregon, Washington. Largest concentration of semiconductor, electronics manufacturing, and pharmaceutical operations in the country. Major warehouse-automation hubs in the Inland Empire and Central Valley.
Alaska & Hawaii
Alaska reached via air freight or sealift through Anchorage and Juneau. Hawaii reached via container freight to Honolulu. Lead times longer than continental U.S.; specification and budget process is identical.
U.S. Territories
Puerto Rico (food, pharma, electronics), U.S. Virgin Islands (food, hospitality, defense), Guam (defense, food), American Samoa, and the Northern Mariana Islands. Material reaches territory ports via standard intermodal shipping.
The Same Product, the Same Standards, in Three Languages
Whether a project is in Iowa or Argentina, the PumaCRETE product line, technical data sheets, and installation procedures are identical. The compliance frameworks and language of delivery adjust to fit the destination — but the underlying material specification does not change. This is why a Caribbean food processor's PumaCRETE floor performs exactly the way a U.S. food processor's PumaCRETE floor performs.
U.S. & Federal Standards
- USDA / FSIS for meat & poultry
- FDA 21 CFR food contact
- ANSI/ESD S20.20-2021
- DoDM 4145.26-M defense
- NFPA 99 healthcare
- OSHA 1910.22 slip resistance
International Food & Bev
- SQF Code 9th Edition
- BRCGS Food Safety v9
- HACCP-aligned hygiene zones
- EU Regulation 852/2004
- FSSC 22000
ESD & Industrial Standards
- DIN EN 61340-5-1 (Robot/AGV ESD)
- IEC 61340-5-1 international
- ICRI CSP 3-4 substrate profile
- ASTM F2170 moisture testing
- VDI 2510 & TR34 AGV floors
Language Support
- English (default)
- Spanish (es-419) for Latin America
- Portuguese (pt-BR) for Brazil
- TDS, SDS, installation manuals available
- On-site training in any of three languages
Port of Miami: The PumaCRETE International Hub
For international destinations across the Caribbean, Central America, and South America, PumaCRETE ships from the Port of Miami in standard intermodal containers. Miami's deep-water port, extensive Caribbean-basin and Latin American shipping line coverage, and well-developed customs infrastructure make it the most predictable shipping point for material destined for the region.
Caribbean Transit Times
Port of Miami → destination port: typically 1 to 2 weeks.
Customs clearance & site delivery: typically 1 to 2 additional weeks, varying by destination country and customs broker. PumaCRETE's export desk handles HS classification and provides the documentation customs requires.
Central America Transit Times
Port of Miami → destination port: typically 2 to 3 weeks for Caribbean-coast destinations (Puerto Cortés, Limón, Colón); slightly longer for Pacific-coast destinations via Panama Canal transit.
Customs clearance & site delivery: 1 to 3 additional weeks. Spanish-language documentation is standard.
South America Transit Times
Atlantic-coast ports (Cartagena, Salvador, Santos, Buenos Aires): typically 3 to 4 weeks from Miami.
Pacific-coast ports (Callao, Valparaíso) via Panama Canal: typically 4 to 6 weeks from Miami.
Customs and inland delivery vary widely by country; PumaCRETE can recommend freight forwarders that have moved PumaCRETE material before.
Why the Port of Miami works. Miami is the dominant Caribbean-basin and Latin American shipping hub. PumaCRETE has been shipping through Miami for decades, with customs paperwork, HS classification, and refrigerated/temperature-controlled handling all rehearsed for the resin and urethane categories. The result is predictable transit times and predictable arrival quality — both of which matter for project schedules built around peak production season.
PumaCRETE 100–400 Series & PumaESD
Every PumaCRETE product is available for shipment to every region in the service territory. The product is manufactured by PumaCRETE Corp., shipped under the manufacturer's own custody, and arrives with full technical documentation regardless of destination.
100 Series — Thin-Film Coatings
Cost-effective light-to-medium-duty coatings (12-60 mils) for dry environments. Foot, cart, and occasional power-lift traffic. Satin to gloss finish. Largest application in office, light-manufacturing, and showroom retrofits.
200 Series — Hi-Build Coatings
High-build epoxy and urethane coatings for medium-duty service. Greater hiding power for surface defects. Common in commercial, light-industrial, and ESD applications including the PumaESD 200 Series for electronics.
300 Series — Urethane Concrete
Urethane cement base with polymeric topcoat. Heavy-duty industrial traffic. Strong hiding power for renovation. Includes 301-AGV PumaESD for Robot and AGV areas and 301-SLB self-leveling for food processing.
400 Series — Heavy-Duty Mortar
Screed-applied super-heavy-duty urethane mortar. Thermal shock, impact resistance, fast turnaround. 401-HF for heavy food processing, 401-ECO for USPS and high-throughput logistics, 401-Pharma for pharma manufacturing.
PumaESD Family
Static dissipative and conductive systems spanning the 100-400 Series. -d suffix for dissipative (10⁵-10⁹ Ω), -c for conductive (25k-300k Ω). Aligned with ANSI/ESD S20.20-2021, DIN EN 61340-5-1, NFPA 99, and DoDM 4145.26-M.
Custom Formulations
For projects with non-standard chemistry, traffic, or compliance requirements, PumaCRETE custom-formulates against specification. Minimum quantities and lead times are quoted on a project basis after technical review.
Where PumaCRETE Floors Are Installed
The same industries that drive PumaCRETE demand in the continental U.S. drive demand across the Caribbean, Central America, and South America. Each market has its own mix — food processing dominates the Caribbean; food, electronics, and AGV warehousing dominate Central America; mining services, food, beverage, and pharma dominate South America — but the underlying technical demands on the floor are the same.
Food & Beverage Processing
Bakeries, breweries, dairies, meat and poultry, beverage, seafood, prepared foods. The largest single PumaCRETE application across every region.
Warehousing & Distribution
AGV and Robot-equipped fulfillment, conventional pick-pack, cold storage, cross-dock operations. Heaviest demand in U.S. e-commerce and Central American export logistics.
Electronics Manufacturing
PCB assembly, semiconductor wafer fab, electronics kitting, ESD-protected areas. Heaviest demand in U.S. West Coast, Central American maquila, and South American assembly markets.
Pharmaceutical & Medical Device
API manufacturing, fill-finish, biologics, sterile packaging, medical device assembly. Cleanroom-compatible PumaCRETE systems available across all regions.
Aerospace & Defense
Aircraft hangars, composite fabrication, defense AA&E magazines, missile assembly. PumaESD systems satisfy DoDM 4145.26-M; large U.S. service base plus selected Latin American defense customers.
Heavy Industry
Petrochemical, mining services, automotive assembly, paper and pulp, steel and aluminum. Heavy-duty PumaCRETE 400 Series across the entire service region.
Healthcare
Hospitals (sterile-services and pharmacy), laboratories, blood-bank facilities, conductive flooring for OR. Combines NFPA 99 conductive specs with cleanability.
Federal & Government
USPS work rooms, GSA federal facilities, VA hospitals, defense logistics. 401-ECO PumaCRETE is the dominant USPS specification nationwide.
From Project Brief to Material on Site
The PumaCRETE engagement process is the same everywhere in the service territory — what changes is shipping logistics and the on-site training schedule. The five steps below apply to a U.S. retrofit and to a Brazilian greenfield equally.
1. Submit Project Brief
Facility location, total square footage, substrate condition, traffic and chemical environment, target compliance regime (USDA, FDA, ANSI/ESD S20.20, DoDM 4145.26-M, SQF, BRCGS), and project schedule.
2. Receive Spec & Budget
Within five business days, PumaCRETE returns a written specification (PumaCRETE product, thickness, topcoat, joint filler, primer) plus a budgetary material quote. No obligation; the customer keeps the document for internal review.
3. Choose Installation Path
Factory-certified independent contractor (where one operates in the region) or direct material purchase with optional on-site installation training. International projects almost always take the second path; U.S. projects vary by region.
4. Order Material
Direct material order is placed once the customer confirms quantities, ship destination, and lead time. Standard lead time is 5 to 10 business days for domestic U.S.; international shipments add port-to-port transit and customs.
5. On-Site Training
For first-time-installer projects, a factory-employed PumaCRETE technician travels to the site to deliver hands-on installation training. Required for the manufacturer warranty to apply on direct-material installations.
6. Post-Cure Verification
After cure, surface resistance (for ESD systems), mil thickness, and visual quality are documented with the manufacturer warranty certificate. The handover package is the customer's permanent compliance record.
Where to Read More
Each service region has a dedicated landing page with country-by-country detail and shipping logistics specific to that market. Product hubs cover the technical detail across all regions.
Caribbean Food Floors
Country list, Port of Miami shipping, food-and-beverage focus, USDA/SQF alignment.
Caribbean →Central America Food Floors
Seven countries from Guatemala to Panama. Spanish-language documentation and on-site training.
Central America →South America Food Floors
Ten countries, Atlantic and Pacific port shipping, English / Spanish / Portuguese documentation.
South America →Industrial & Manufacturing Floors
The core PumaCRETE product family overview across all heavy industries.
Industrial Hub →ESD & Conductive Floors
The PumaESD family — dissipative and conductive systems across the 100-400 Series.
ESD Hub →AGV & Robot Flooring
301-AGV PumaESD for warehouse automation across every region with AGV/Robot deployment.
AGV Page →Technical Data Sheets
Complete TDS library for the PumaCRETE 100-400 Series and PumaESD.
TDS Library →Contact Us
Phone, email, and project-brief intake. Five-business-day spec and budget turnaround.
Contact →Common Questions About Areas We Serve
What regions does PumaCRETE serve?
PumaCRETE serves the United States and its territories (Puerto Rico, U.S. Virgin Islands, Guam, American Samoa, Northern Mariana Islands), the Caribbean (Dominican Republic, Jamaica, Bahamas, Trinidad and Tobago, Barbados, Cuba, Haiti, and others), Central America (Guatemala, Belize, Honduras, El Salvador, Nicaragua, Costa Rica, Panama), and South America (Colombia, Venezuela, Ecuador, Peru, Brazil, Bolivia, Chile, Argentina, Uruguay, Paraguay). Material is shipped to all destinations via the Port of Miami for international destinations and direct U.S. carrier for domestic projects.
Does PumaCRETE have installers in every region?
PumaCRETE works with a nationwide network of factory-certified independent installers across the United States. For Caribbean, Central American, and South American projects, the typical model is direct material sales to a local contractor of the customer's choosing, supplemented by on-site installation training delivered by factory-employed PumaCRETE technicians. This model has consistently delivered higher project quality than airlifting U.S. installers to international sites, because local crews understand site logistics and bring their own equipment.
How does PumaCRETE ship material internationally?
International orders ship from the Port of Miami in standard intermodal containers. Typical transit times: Caribbean ports 1 to 2 weeks; Central American ports 2 to 3 weeks; South American Atlantic ports 3 to 4 weeks; Pacific-coast South American ports 4 to 6 weeks. Customs documentation and HS classification are handled by PumaCRETE's export desk. Site delivery within the destination country is the customer's responsibility, though PumaCRETE can recommend freight forwarders that have moved PumaCRETE material before.
Can PumaCRETE provide on-site installation training internationally?
Yes. Factory-employed PumaCRETE technicians travel to project sites in the Caribbean, Central America, and South America to deliver hands-on installation training for local independent contractors. Training is conducted in English or Spanish (Portuguese available for Brazilian projects with advance notice) and covers substrate evaluation, moisture testing, surface preparation, multi-component mixing, application technique, mil-thickness verification, and post-cure verification. Training is invoiced separately from material and is required for the manufacturer warranty to apply on first-time-installer direct-material projects.
What is the lead time on a direct material order?
Standard product lead time is 5 to 10 business days from order confirmation for domestic U.S. shipment. International shipments add port-to-port transit (1 to 6 weeks depending on destination) plus customs clearance and site delivery within the destination country. Rush orders are available with surcharge. For very large projects or custom formulations, lead time is quoted on a project basis after specification review.
Does PumaCRETE provide a project budget before the customer commits?
Yes. PumaCRETE provides a no-obligation written specification and budgetary quote within five business days of receiving a project brief that includes facility location, total square footage, substrate condition, traffic and chemical environment, and target compliance regime (USDA, FDA, ANSI/ESD S20.20, DoDM 4145.26-M, etc.). The quote covers material only; installation labor is quoted by the certified independent contractor handling the project, or estimated from regional benchmarks for budgeting purposes.
INSTALLATION
With a nationwide network of installers, PumaCRETE® has provides a tradition of quality. Our factory-trained installation crews can provide turn-key installation and localized service. In many cases, we can train your personnel or local contractor, with on site training available.
TRAINING
PumaCRETE® can provide on site trainers, along with detailed installation instructions and videos, specialty tools, and surface prep guidelines for new installers or DIY installation. See our installation page for our application resources.
Direct Manufacturer · Trainer on Site · Same Spec Everywhere
Industrial flooring is a global category, but most manufacturers either don't sell direct, don't ship internationally without a distributor layer in between, or don't put a factory trainer on a plane for an installation. PumaCRETE does all three. The result is a single source of truth from manufacturer to substrate, regardless of which region the substrate is in.
Direct from the Manufacturer
PumaCRETE sells direct to facility owners, in-house maintenance teams, contracted independent installers, and certified contractors. No distributor markup, no extra middleman compliance certifications to fight through.
Factory Trainers Travel
Factory-employed PumaCRETE technicians travel to project sites worldwide for hands-on installation training. The trainer's job is to certify the installer crew on the spot, not to install the floor — keeping the manufacturer-installer distinction clean.
Bonds to Damp Concrete
The 104-PumaPOXY MB moisture-blocking primer handles up to 25 lb/1,000 sq ft/24-hr vapor pressure — roughly 8× the limit of most competitor systems. Critical for tropical-climate projects, coastal warehouses, and aging-slab retrofits across every region where substrate moisture is rarely under spec for the operating enviroment.
30+ Years of Field Performance
PumaCRETE has supplied industrial flooring since 1995. Field performance across food processing, electronics, AGV warehouses, aerospace, pharma, and defense has shaped every product specification and every training procedure in use today.
Ready to Start a Project in Any Region We Serve?
Whatever the destination — Iowa or Argentina, San Francisco or Santo Domingo, Honolulu or Asunción — PumaCRETE delivers material, technical documentation, and on-site installation training under a single point of contact. Direct material sales nationwide and internationally. Written specification and budget within five business days of a project brief. Factory-employed technicians available for on-site training across every region in the service territory.
68 Harrison Avenue
Boston, MA 02111 USA
Phone: +1-857-226-8247
Email: info@pumacrete.net
Web: pumacrete.net
CALL 857-226-8247 DIRECT MATERIAL QUOTE REQUEST SITE ASSESSMENT
For international, click on your region:
